Read more below about the importance of running a social media survey for your mortgage broker and see examples of the types of questions to ask in your questionnaire. When you’re ready to build your survey/form, see our mortgage broker survey software recommendations.
Social Media Survey for a Mortgage Broker
Contents
This survey is incredibly useful for a mortgage broker because it allows them to gain insight into the social media habits and preferences of their potential clients. By understanding how their target audience uses social media, the broker can tailor their marketing efforts to reach them more effectively. Additionally, the survey can provide valuable feedback on the broker’s current social media presence, allowing them to make improvements and better engage with their audience. Overall, this survey can help the mortgage broker increase their visibility and attract more clients through social media marketing
Looking for a social media survey sample? Some examples of questions you can use in a sample social media survey for your mortgage broker are:
1. How often do you use social media platforms such as Facebook, Twitter, and Instagram?
2. Have you ever used social media to research mortgage brokers or lenders?
3. Which social media platform do you prefer to use when researching mortgage brokers or lenders?
4. Have you ever contacted a mortgage broker or lender through social media?
5. How important is a mortgage broker’s social media presence when choosing a lender?
6. Have you ever read online reviews of mortgage brokers or lenders on social media?
7. How likely are you to recommend a mortgage broker or lender on social media if you had a positive experience?
8. Have you ever received personalized mortgage advice or recommendations through social media?
9. How important is it for a mortgage broker or lender to have an active social media presence?
10. Would you be more likely to work with a mortgage broker or lender who has a strong social media presence?
When To Use This Survey
The best time to use a Social Media Survey for a Mortgage Broker would be after a successful mortgage transaction has been completed. This is because the customer would have had a positive experience with the broker and would be more likely to provide honest and valuable feedback. Additionally, the survey could be sent out a few months after the transaction to allow the customer to settle into their new home and reflect on their experience with the broker. This would also give the broker an opportunity to follow up with the customer and ensure that they are satisfied with their mortgage and any other services provided. Overall, the best time to use this survey would be when the customer is most likely to provide accurate and helpful feedback
Other Survey Templates For Mortgage Brokers
In addition to a customer satisfaction survey, a mortgage broker may also use a social media survey to gather feedback from their clients. This type of survey can be conducted through various social media platforms such as Facebook, Twitter, and LinkedIn. The survey can ask questions about the client’s experience with the mortgage broker, their level of satisfaction, and any suggestions for improvement. This type of survey can also help the mortgage broker to identify any potential issues or concerns that their clients may have and address them promptly. Additionally, a social media survey can help the mortgage broker to improve their online presence and reputation by encouraging clients to leave positive reviews and ratings on their social media pages
Survey & Form Software for Mortgage Brokers
There are dozens of survey/form app options you could use in your mortgage broker. From our years of experience in giving advice to businesses, we’re confident that we can recommend the best option to suit your needs and budget. Get in contact to receive tailored recommendations.
