Social Media Survey for a Restaurant

Read more below about the importance of running a social media survey for your restaurant and see examples of the types of questions to ask in your questionnaire. When you’re ready to build your survey/form, see our restaurant survey software recommendations.

Should I use a Social Media Survey?

This survey is incredibly useful for a restaurant because it allows the business to gain valuable insights into their customers’ preferences and behaviors on social media. By understanding how their customers interact with their social media accounts, the restaurant can tailor their marketing efforts to better reach and engage their target audience. Additionally, the survey can provide valuable feedback on the restaurant’s social media content, allowing them to make adjustments and improvements to better meet the needs and expectations of their customers. Overall, this survey can help the restaurant to build a stronger online presence and improve their overall marketing strategy

 

Restaurant Social Media Survey Questions

Looking for a social media survey sample? Some examples of questions you can use in a sample social media survey for your restaurant are:

1. How often do you use social media to find new restaurants to try?
2. Which social media platform do you use most frequently to search for restaurants?
3. Have you ever visited our restaurant after seeing it on social media?
4. How likely are you to follow a restaurant on social media after visiting it in person?
5. What type of content do you prefer to see from restaurants on social media (e.g. food photos, promotions, events)?
6. Have you ever left a review or comment about a restaurant on social media?
7. How important is a restaurant’s social media presence when deciding where to dine?
8. Do you prefer to make reservations through social media or a restaurant’s website?
9. Have you ever participated in a social media contest or giveaway hosted by a restaurant?
10. How likely are you to recommend a restaurant to friends or family based on their social media presence?

 

When To Use This Survey

The best time to use a Social Media Survey for a Restaurant would be after a customer has dined at the restaurant and has had a chance to experience the food, service, and atmosphere. This would allow the customer to provide honest and accurate feedback about their experience. Additionally, it would be beneficial to send the survey during a time when the restaurant is not too busy, as customers may be more likely to take the time to complete the survey when they are not rushed or distracted. It may also be helpful to send the survey during a time when the restaurant is offering a promotion or special, as customers may be more likely to engage with the restaurant on social media during these times

 

Other Survey Templates For Restaurants

In addition to a social media survey, a restaurant may also use other surveys to gather feedback from their customers. One such survey could be a customer satisfaction survey, which would ask customers about their overall experience at the restaurant, including the quality of the food, the service, and the atmosphere. Another survey could be a menu survey, which would ask customers about their favorite dishes and what they would like to see added or removed from the menu. A loyalty program survey could also be used to gather feedback from customers who are members of the restaurant’s loyalty program, asking them about their experience with the program and what they would like to see improved. Finally, a market research survey could be used to gather information about the restaurant’s target market, including their preferences and habits when it comes to dining out

 

Survey & Form Software for Restaurants

There are dozens of survey/form app options you could use in your restaurant. From our years of experience in giving advice to businesses, we’re confident that we can recommend the best option to suit your needs and budget. Get in contact to receive tailored recommendations.

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