Website Survey for a Restaurant

Should I use a Website Survey?

This survey is incredibly useful for a restaurant because it allows the business to gather valuable feedback from their customers about their website. By understanding how customers interact with the website, what they like and dislike, and what improvements they would suggest, the restaurant can make informed decisions about how to improve their online presence. This can lead to increased customer satisfaction, more online orders, and ultimately, increased revenue. Additionally, by showing customers that their opinions are valued, the restaurant can build stronger relationships with their customer base and foster a sense of loyalty. Overall, this survey is an essential tool for any restaurant looking to improve their online presence and better serve their customers

Restaurant Website Survey Questions

Looking for a website survey sample? Some examples of questions you can use in a sample website survey for your restaurant are:

1. How often do you visit our restaurant’s website?
2. How easy was it to navigate our website?
3. Did you find the information you were looking for on our website?
4. How visually appealing is our website?
5. Did you encounter any technical issues while using our website?
6. How likely are you to recommend our website to others?
7. Did you find our menu and pricing information clear and easy to understand?
8. How important is it for you to be able to make reservations online?
9. Would you like to see more photos of our restaurant and menu items on our website?
10. How likely are you to order food for delivery or takeout through our website?

When To Use This Survey

The best time to use a website survey for a restaurant would be after a customer has visited the restaurant and had a chance to experience the food and service. This could be done by sending a follow-up email or message to the customer after their visit, asking them to take a few minutes to complete the survey. It is important to give customers enough time to form an opinion about their experience, but not too much time that they forget the details. Additionally, it may be helpful to offer an incentive, such as a discount on their next visit, to encourage customers to take the survey. Overall, the best time to use a website survey for a restaurant is shortly after a customer has visited, while their experience is still fresh in their mind

Other Survey Templates For Restaurants

In addition to a website survey, a restaurant business may also use other surveys to gather feedback from their customers. One common survey is a customer satisfaction survey, which asks customers to rate their overall experience at the restaurant, including the quality of the food, service, and atmosphere. Another survey that may be used is a menu survey, which asks customers to provide feedback on specific menu items and suggest new dishes. A loyalty program survey may also be used to gather feedback from customers who are members of the restaurant’s loyalty program. This survey can help the restaurant understand what motivates customers to join the program and what benefits they value most. Finally, a social media survey can be used to gather feedback from customers who follow the restaurant on social media platforms. This survey can help the restaurant understand what type of content their followers enjoy and what they would like to see more of

Survey & Form Software for Restaurants

There are dozens of survey/form app options you could use in your restaurant. From our years of experience in giving advice to businesses, we’re confident that we can recommend the best option to suit your needs and budget. Get in contact to receive tailored recommendations.